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| DESCRIPTION OF SERVICE PFI Rubbish Service provides once- and twice-weekly rubbish removal to residents of West Hawaii. Most customers are allowed 90-gallons of trash per pickup (either three 30-gallon cans or two 45-gallon cans). We can also schedule special pickups for large and bulky items, such as furniture and appliances. Our drivers are on the road six days a week and work all holidays - including Thanksgiving and Christmas! RUBBISH RULES
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| Above - 30 gallon trash can Below - 45 gallon trash can |
| AREA RESTRICTIONS PFI Rubbish's service area extends only to the west side of the Big Island of Hawaii. At this time we do not provide service to the districts of Hamakua, Hilo, Puna, Kau, South Kona and North Kohala. We also do not provide service in the following areas -
Certain areas have service only once a week, do to the low volume of customers and/or the length of time to reach said area. Our services do not extend to recycling, dumpsters, construction waste removal or large commercial businesses (apartment complexes, shopping centers, etc.). A list of other services can be found on the Numbers & Links page and in the local yellow pages. |
| PROPERTY MANAGERS AND LANDLORDS Accounts for houses with multiple families - such as duplexes - must be established by the landlord or property manager. We ask the same of vacation rentals and other rental houses. Click here for a printable list of rules to hand out to your tenants. |
| SERVICE TIMES Pickup times can vary from week to week. We try to keep a regular schedule, but this can be disrupted by mechanical problems and traffic congestion. For best results, please have your rubbish out at 7 AM. We do not start earlier than 7 AM. See the Areas We Service page for the day(s) we're in your area. If your trash got missed, please call our office as soon as possible (329-3440). The truck may still be in your area. Before you call, make sure to check your cans first! Also, if you see the truck pass your house, please be aware that the driver might have to empty their truck or they start at one end of the street and works their way back to you. But if the other houses on your street have been picked up and your trash is still there, then call our office. Our drivers work all holidays - including Thanksgiving and Christmas Day. So please put your trash out on your scheduled day. We will be there! If you need to speak directly to the driver, please be aware that they cannot hear you over the noises from the truck. Unless you are in their line of vision they doesn't know you are there! |
| CARTS AND CANS Cart rentals are available to our customers. These carts are designed to be picked up by our truck's mechanical arm. We have a 64-gallon and 90-gallon carts. Please call the office for rental price. 808 329-3440. But we recommend that you purchase your own cans, either three 30- to 33-gallon size or two 45-gallon size. Trash cans and carts can be purchased from Ace Hardware, Home Depot, K-Mart, Lowes or Wal-Mart, but do not get the 90-gallon or 50-gallon carts! They do not align with the mechanical cart lifter on our trucks. Keep in mind that the drivers have to lift the cans over their heads to empty them into the truck. Please don't overfill them. Heavy cans (weighing over 60 pounds) will be left behind. |
| LARGE ITEMS / SPECIAL PICKUPS Our smaller trucks have only a four foot width capacity. Special pickups need to be arranged for over-sized items such as furniture, carpeting, cabinets, televisions, bundled/bagged green waste, desks, beds, numerous boxes and appliances. No hide-a-beds or construction waste will be accepted. Everything must be in one spot outside your home. Loose materials, such as green waste and clothing, must be bagged. Special pickups must be arranged 1-2 days in advance. The rate is $55.00-$100.00 plus $1.00 per minute for loading. Special pick ups can only be made on Tuesdays, Wednesdays and Fridays. Please contact our office for rates and scheduling (329-3440). |
| LOOSE MATERIALS All trash must be bagged! Even if your trash is inside a trash can, loose trash must be in a bag secured at the top. Loose trash can blow out of our truck and into your neighborhood. Only household rubbish & occasional yard trimmings can be picked up in our rubbish trucks.
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| HAZARDOUS MATERIALS The following materials are illegal - and dangerous - to transport to the landfill: Automotive fluids, car batteries, corrosives, mercury thermometers, oil-based paints and stains, solvents and thinners, garden supplies, poisons, miscellaneous hazardous household chemicals, motor oil, explosives, pyrophoric, water-reactive, biological, infectious, radioactive, shock sensitive materials, as well as, latex paint and base, compressed gas cylinders, flares, fire extinguishers and detergents. Please call Recycle Hawaii (329-2886) for more information on the next Household Hazardous Waste Collection Day. |
| CONSTRUCTION WASTE Construction waste can cause serious damage to our trucks and possibly harm the drivers. Please contact a hauling service for removal. The following are considered construction materials and will not be taken: wood, drywall, sheetrock, pipes, tile, stones, bricks, rocks, paint, varnish or paint thinner, panes of glass, scrap metal, pallets, bags of cement or concrete, cinders, loose dirt & sawdust. |
| PAINT We absolutely cannot accept wet paint! It is illegal to take wet paint to the landfill. Also, wet paint can leak out of our trucks and drip all over the road. WE WILL ONLY TAKE PAINT CANS IF THEY ARE COMPLETELY DRY, WITH LIDS OFF, AND SEPARATE FROM THE REST OF YOUR TRASH! To do this, leave the open paint can in the sun for about a week or so to dry, then place the can upside down next to your rubbish to show that it is dry. For more information on what can be done with paint, please see the Recycle Hawaii website. |
Kailua / Keauhou / Holualoa Area:
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Kohala / Waimea Area:
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Kealakekua / Capt Cook / Napoopoo Area:
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| WAIKOLOA, WAIMEA, WAIKII RANCH, KOHALA Due to the high winds in the Kohala area, you must tie or weight down your cans so they won't blow away. Some use weights at the bottom of their cans. Some tie their cans to posts. Check with your neighbors to see which methods worked for them. And please, make sure your trash is bagged! |